Discounts | Shipping | Returns

 

DISCOUNTS

  • Buy 6+ bottles for a 5% discount.
  • Buy $160+ for a 10% discount.
  • Buy $200+ for a free local delivery.
  • Buy $400+ for a free Manhattan delivery.

Dollar amounts shown are pre-tax. Wine bundles, gift cards, and certain special items are excluded. Discounts will be applied automatically at checkout.

 

VIP REWARD PROGRAM

Customers who purchased $1,200 or more during the 12 months prior to the anniversary date, August 17th, will be automatically upgraded to VIP members on the anniversary day. The members will enjoy a 10% discount on any purchase for the next 12 month.*

*Dollar amount shown is pre-tax. VIP discount excludes wine bundles, gift cards, and certain special items. Discounts will be applied automatically at checkout.

 

SHIPPING

You must be at least 21 years of age to purchase and receive wines. All delivery and shipping require an adult signature with valid photo ID. All deliveries returned due to failure on part of the customer not being present during prescribed time of delivery may be subject to additional charges.

 

STORE PICKUP

Order online and pickup at the store at your convenience. There’s no pickup charge. No minimum order.

LOCAL DELIVERY (any location within the borders indicated on the map)

Minimum order: $30 before tax.
Fee: $5 delivery charge (Free delivery for orders $200 and up before tax).
Delivery hours: 2:00pm to 9:00pm, Monday-Thursday. 12pm to 9:00pm Friday-Sunday.
Same day local delivery: Call The Winery before 8pm at 212-222-4866 or shop online at www.TheWineryNYC.com before 4pm.
Please note: ll time-sensitive deliveries need a three hour-window within the time frame designated above. Please type time-sensitive deliveries or special instructions in the designated area labeled “COMMENTS” at the checkout confirmation.

 The Winery NYC Harlem New York Local Delivery Map

FAST TRACK LOCAL DELIVERY

Upon request any location between West 110th St. and West 125th St. and between Morningside Ave. and Lenox Ave. will receive deliveries asap (usually within 30 minutes). All local delivery charges apply (see above).

MANHATTAN DELLIVERY (beyond the local delivery area)

No minimum order.
Fee: $20 delivery charge (Free Delivery for orders over $400.00).
Delivery hours: 3:00pm to 9:00pm following day. Please call us early to inquire about same-day delivery.
Please note: All time-sensitive deliveries need a three hour-window within the time frame designated above. Please type time-sensitive deliveries or special instructions in the designated area labeled “COMMENTS” at the checkout confirmation.

SHIPPING ANYWHERE IN THE U.S.A.

No minimum order. FedEx and UPS shipping options are available at various rates. Please select your preferred method of shipping at the checkout. Orders will generally shipped within 24 hours, excluding weekends.

Due to Out-of-State regulations, we can not accept wine orders for shipments to the following states: Pennsylvania, Massachusetts, New Hampshire.

SHIPPING INTERNATIONAL

We are sorry but we currently ship only within the US.

 

RETURNS

All Sales Are Final

No cash or credit refund can be issued.

Defective merchandise may be returned for exchange of product(s) of equal value or for store credit within 7 days of purchase upon presentation of the following: sales receipt, original bottle (with wine to be evaluated) and cork or enclosure.

Purchaser is responsible for return shipping charges.

A restocking fee of 15% of total merchandise or $25 minimum, whichever larger, will be charged for orders cancelled after delivery or shipping has been attempted.